The right to information is defined as ‘the right to be informed about the quality, Every consumer should be educated about the campaign Jago Grahak Jago. The slogan ‘Jago Grahak Jago’ campaign has now become a very popular in every Indian .. Know about “Access to information can block the road to. A consumer can call to seek information, advice or guidance for his queries and Providing information related to Companies and Regulatory Authorities.

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India is found to be 20 years away from giving this right that gives power to the common consumer. State Consumer Helpline Numbers. Standards provide consumers with reliable benchmarks of quality. This right needs each product which can potentially be a danger to our lives to be marketed after adequate and complete verification as well as validation.

The major objective of Consumer is to ensure that their voices are heard by the corporate world. Today Fast food culture is seeing steep growth in Indian market too, thus it is essential for young consumers to assess what our needs are, eating junk food in moderation without getting addicted to its fat and sugar and importantly going beyond spurious marketing veil. The Government of India needs to have world class product testing facilities to test drugs, food, cars or any other consumable product that can prove to be a menace to life.

It has been found that if one becomes guardian of consumer protection or consumer rights in the country these courts today are found to be ineffective because of bureaucratic sabotages, clogged cases, callousness of government and decadent infrastructure.

Consumer Rights

Government has taken up number of initiatives for creating consumer awareness in the country. It is applicable to specific areas like healthcare, pharmaceuticals and food processing, this right is spread across the domain having a serious effect on the health of the consumersortheir well being viz.

The government of India informatjon realized the condition of Indian consumers therefore the Ministry of Consumer Affairs, Food and Public Distribution has incorporated the Department of Consumer Affairs as the nodal organization to protect the consumer rights, redress the consumer grievances and promote the standards governing goods and services provided in India.

January 21, at 6: For more information – Click here. Thus this blog is my attempt to understand what rights as consumers we have in India and what are the laws pertaining to the protection of consumer interest.

Without help of these types informqtion websites it is difficult to spread awareness among the consumers of India.


National Consumer Helpline – Jago Grahak jago,Complaint Management System

By continuing to use this website, you agree to their use. The Central government has taken numerous steps for protecting the consumers and for this a national campaign has been established — Jago Grahak Jao. The consumer protection act of provides a council or forum set up at national, state and district level. Consumer protection initiatives by the Government hinge on 3 basic infformation. Rights to Choose infrmation to free choice of goods and services.

Right to be Heard. It is very important for every citizen to know about the Consumer Rights in India. It is estimated that India is 10 years away in effectively ensuring the right to redressal to every consumer of India. I would like to thank you for the prompt action taken from your side to resolve our problem related to electricity connection at Bharatpur Rajasthan, India.

Right to Consumer Education. You may contact us by dialing toll free no. All the print advertisements as well as the Audio Video spots of the Department have been uploaded on the website of the Ministry i.

But also schoolcollege, institutions who take people for granted. No matter what size or form, or span, but collusion of various companies which sell a inforamtion kind of product is unethical or say less legal.

The right to seek redress against unfair trade practices or unscrupulous exploitation of consumer; and. The right to be informed about the quality, quantity, potency, purity, standard and price of goods so as to protect the consumer against unfair trade practices.

To protect the consumer against the promotion and selling of products and services which are dangerous to life and property grahakk individuals. To find out more, including how to control cookies, see here: Right to be seek Heard — iinformation be heard in decision making process concerning consumer interest.

Despite these efforts by the Government of India and numerous other voluntary organizations which strive to create awareness about consumer rights among the public, how many of us are aware of our consumer rights? Your are not LoggedIn Pls. About 20 lakhs Consumer cases are heard in the district consumer forum, and around one crore can be heard in the state consumer court while more than one crore cases are heard at national consumer court.

Click here to view Recruitment Notice dated 23 July Still the government of India, known for its callousness, does not succeed in acknowledging this fact or making a feeble effort for maintaining statistics of the mishaps.

It can be estimated that India has to stride for about 20 more years for empowering its citizens fully in inforamtion regard. Disclaimer Contact Us Site Map. Issues pertaining to rural and remote areas have been given prominence in the various advertisement spots. The consumer protection act is applicable on all goods and services except the ones which are purchased for commercial purpose, or resale purpose.


However there are strong and clear laws in India to defend consumer rights, the actual plight of consumers of India can be declared as completely dismal. After consulting another Child Specialist the complainant was told that so far he was being given wrong treatment, he is suffering from Meningitis. Automobiles, Housing, Domestic Appliances, Travel etc. The Act provides a three tier, quasi-judicial consumer disputes redressal Authority Consumer Courts at District, State and National level.

Jago Grahak Jago – Wikipedia

I would like to tell the people that Jago Grahak Jago organisation does not only deals with shop keepers, traders, etc. The most important milestone in Consumer Movement in the country has been the enactment of the Consumer Protection Act, The multi-media publicity to educate consumers and make them aware about their rights will have a long lasting impact not only on the end consumers but also on the entire manufacturing and services sector.

With increasing number of people shopping online new set of challenges have developed, where consumers no longer see the seller or the product.

The services are of the nature of transport, telephones, electricity, constructions, banking, insurance, medical treatment etc. The Future Roadmap Grahal multi-media publicity to educate consumers and make them aware about their rights will have a long lasting impact not only on the end consumers but also on the entire manufacturing and services sector.

उपभोक्ता सहायता सेवा

If there is infringement of rights of consumer then a complaint can be made under the following circumstances and reported to the close by designated.

You are doing us a favor by giving us an opportunity to do so. The consumer protection Act in India is considered as notable social welfare legislation, as we studied above under the provisions of this Act, a complainant can ask for protection grahal his interest in a wide range of subject, say against bank which refuses to give back fixed deposit after the maturity period, defective electronic appliances, wrong medical treatment being administered, or against educational institutions on the grounds of it being a fake university, for examination not being held or results not given out or against the builder who failed to provide amenities assured in the construction project etc.